This page is maintained by Invictus Pest Management to explain what information we collect through this website, how we use it, and the choices you have. It applies only to invictuspestmanagement.com and the forms hosted on it.

Information we collect

When you submit a quote request or contact form, we collect the information you provide directly — typically your name, phone number, email address, service address, city, property type, the pests you're concerned about, your preferred contact method, and any details you share in the message field.

We also receive standard technical information your browser sends when you visit the site (such as IP address, device and browser type, referring page, and pages viewed) which helps us keep the site running and secure.

How we use it

To respond to your quote request and schedule service.
To contact you by phone, text, or email using the method you selected.
To keep records of the services we've discussed or performed.
To improve our site, offerings, and customer service.
To comply with legal or regulatory obligations.

Sharing

We do not sell your personal information. We share it only with service providers that help us operate the site and our business (for example, hosting, database, and email/text delivery providers), and only as needed to provide our services. We may also disclose information if required by law.

Text messages

If you select text as your preferred contact method, you consent to receive text messages from us related to your inquiry and service. Message and data rates may apply. You can opt out at any time by replying STOP.

Data retention

We retain quote requests and customer records for as long as needed to service your account, meet business records requirements, and comply with applicable law. You can ask us to delete your information at any time using the contact details below; we'll honor the request unless we're required to keep it.

Your choices

You can ask us to access, correct, or delete the personal information you've submitted through the site. You can also opt out of future marketing communications at any time by letting us know when we contact you or by using the contact info below.

Children

Our site is intended for adults. We don't knowingly collect information from children under 13.

Changes

We may update this policy from time to time. When we do, we'll update the "Last updated" date at the top of this page.

Contact us

Questions about this policy or your information? Call 559-712-1615 or reach out through our contact page.

Privacy Policy